1 Shipping and Handling (Postage and Packing) Costs

within Germany

the flat rate for shipping and handling for notebooks

amounts 18,80 Euro inclusive VAT

shipping and handling costs for sending of spare parts, cash on delivery

amounts 15,- Euro inclusive VAT

within European Union

the flat rate for shipping and handling for notebooks which send within the countries of the European Union

amounts 25,- Euro inclusive VAT

2 Hourly Rate

The hourly wage rate for technicians amounts:

71,40 Euro inclusive VAT per hour,

every quarter of an hour amounts 17,85 Euro inclusive VAT

3 Minimum repair costs

The minimum repair costs amount 110,- Euro inclusive VAT

4 The lump sum for checking

The lump sum for checking of notebooks amounts 54,- Euro inclusive VAT